Why do I see ads after purchasing a "no ads" package?

"No ads" packages remove obligatory ads and banners

• Block Jam 3D, like many other games, has three types of ads: Obligatory ads, banners, and optional but rewarded.
• The "no ads" packages removes obligatory ads and banners.
• These packages do not remove the optional, rewarded videos.

A "video" icon identifies the optional, rewarded videos

• The optional, rewarded videos remain always available for players who want to advance faster in the game.
• If you don't want to see any ads, you can identify the buttons that will show ads by looking for the video icon.

Do you still see obligatory ads or banners after purchasing a "no ads" package?

• Please, get in touch with us and describe your issue.
• Make sure to include your Player ID when you reach out to us.
• You can also ask Apple or Google directly for a refund.